“Leadership flows out of what we do and who we are.” – Dan Flow, CEO & Chairman (Flow Companies, Inc.)
My question to you today is “Do you care?” Do you truly care about:
As a Sales Manager and or Leader of your company, I want you to take a moment to ask yourself what kind of legacy are you leaving? Are you showing up each and every day to just get by? To just do a job? I hope not. As leaders, we impact every person we engage with (good or bad).
Do you want to be known as a person who truly cares about your people, your customers, and your community? What are you intentionally doing to build up others and keep your promises. One thing we have in life is OUR WORD. Are you keeping your word? Are you pulling the greatness out of your people? Are you asking what you can do to help customers daily in the field? Are you willing to give back?
Let’s start with discussing your people. You have been put in your position to help your people create results. This starts at the human element. Your people are just that – PEOPLE. They are not a number, they are human beings with all the complexities life brings at us. Have you taken the time to notice what your people are doing right? Have you given an ata boy or ata girl about that? We are constantly told to point out what people AREN’T doing, however we are not reminded to look for and reinforce what people ARE doing well. So take a moment today to intentionally look for what your people are doing RIGHT and thank them for doing a great job! Ultimately your people want to know if you care about them and their lives. When you show that you care, your people will care more about creating results for you! “The essence of effective coaching is treating people the way they can be, not the way they are.”
As a sales professional do you have what it takes? Do you have G.R.I.T.? As I continue to travel the Globe, I realize we should be asking this question more often.
GUTS:This means – personal courage and determination; toughness of character. We have to be brave and courageous to attack each day with the right mindset and ability to be BOLD. As I worked with another sales team last week filled with Major Account and Named Account reps, I am reminded once again that no matter what level we are at (new or tenured), we have to make this conscious choice every day. We will continue to battle frustrations from within our own organization and frustrations with reaching the right decision makers and influencers. We have to be creative and constantly evolve in changing times. Just because it is uncomfortable, or “you have always done it another way,” doesn’t mean you don’t have it in you to stretch and see the magic outside of your comfort zone. We ask our prospects and clients to make a change with us every day. So why are we so unwilling to change and evolve ourselves? So we have to ask, do we have the GUTS to strive on? Do we have the determination to Be Bold in our approach?
Melissa Whitaker receives 2016 Illinois Excellence Award
September 4th 2016 – Melissa Whitaker has been selected for the 2016 Illinois Excellence Award amongst all its peers and competitors by the American Economic Institute (AEI).
Each year the AEI conducts business surveys and industry research to identify companies that have achieved demonstrable success in their local business environment and industry category. They are recognized as having enhanced the commitment and contribution of small businesses through service to their customers and community. Companies of this caliber enhance the consumer driven stature that Illinois is renowned for.
Melissa Whitaker has consistently demonstrated a high regard for upholding business ethics and company values. This recognition by AEI marks a significant achievement as an emerging leader within various competitors and is setting benchmarks that the industry should follow.