Grand Slam BTA – Boston – September 15-16, 2016 – SPEAKING

BTA Grand Slam Info

I am honored to be speaking at this event:

The Cultural Shift in Sales & Management

Melissa D. Whitaker, CEO & Founder, Melissa Whitaker International, LLC

( )

Continue reading

Sales Are Down: Transform With A New Mindset


As managers we often get the job of delivering bad news. We have the responsibility of standing in front of the team as a leader. We play the numbers game constantly, running between upper management and our team to keep everyone satisfied. When the numbers are down, it gets stressful.

Heading into a team meeting and saying:

“What’s going on here? Why are all these numbers down? What are each of you doing each day?”

So many times in business we like to play the blame game, quick to point fingers instead of resolving the issues.

As managers it is important to re-pack the problem. Transform the negative numbers into a challenge. Create a new mindset.

Create a new mindset by asking purposeful questions that ignite your team. Give them the power to transform the situation.

Here are some purposeful questions to help you:

Continue reading

6 Top Reasons Managers Don’t Coach

Your #1 priority as a Manager is to develop your people.  Building a “team of ultimate fighters” isn’t going to happen overnight.  However, by implementing a step by step approach over time, you will have a winning team, and be able to make quicker decisions.  Being a coach is a vital part of your job.  Not only do your employees look to you for direction, they need on-going coaching to understand and measure where they are today, and what steps to take to achieve greatness.

“Effective coaches focus on what they can do now to make what they want to happen in the future happen.” – Jim Stanley

Continue reading

New Advanced Sales Management Class – SOLD OUT

Pros Elite / Melissa Whitaker International Advanced Sales Management training is filled Two weeks after its announcement!!

The PROs Elite Group and Melissa Whitaker International are excited to announce that their inaugural Advanced Sales Management training seminar, which will be held on April 22 and 23rd in Tampa Florida, is sold out only two weeks after it was announced to the Office Imaging Industry. The next Advanced Sales Management training seminar will be held in the third week of July in Tampa Florida and is already almost 40% full.

“The Pros Elite Group and Melissa Whitaker are gratified by the response that we have seen from the dealer community to this Office Imaging Industry specific Sales Management Training, said Steve Rolla. “There are many quality Sales Management Training programs available in the market today however none of them teach the Office Imaging Dealer “Sales Benchmarking Model” and then address the tactics and the tools that are required to achieve that benchmarking model for sales activity, sales productivity, sales territory design, sales profit contribution, and MPS management. We will address every benchmark that a Sales Manager should be managing to and provide the words and the tools to make these tactics come to life in the Sales Manager’s organization.

Continue reading