Tag Archives: 10X Business

MWI Boot Camp Program

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Click the video to hear about our exciting announcement!

Come join us in this year’s MWI Boot Camp Program.

We recommend people start the program by getting active with our Online Sales University videos before they attend the live web based version Boot Camp Series in March.  Best Practices are watching 2 videos per week from now until the class starts for proper preparation.  Also, I will send out your links to take your personalized Sales Assessment once your registered.

Want to join us? To get Started all you need to do is: 

  1. Click this link:  Click here
  2. Register yourself and/or Select the Qty of how many people in your company you want to have access to the MWI Online Sales University and unlimited attendance to our Boot Camp live web based series for the next 12 months.
  3. Then enter in your billing information for the monthly subscription and submit.
  4. Next, we will reach out to you to gather the information we need to get you and / or your team started.
  5. Next, we will schedule a time to give anyone in your group a quick tutorial of the MWI Total Sales Transformation University Portal on how to navigate around it.
  6. Each person registered will also receive a link to take a personalized sales assessments right away and a Sales Playbook binder will be sent out before our interactive live web based boot camp development series starts in March.

Please contact us with any questions. You can reach us at info@melissawhitakerintl.com or contact Julianna Swanson at Julianna@melissawhitakerintl.com / 312.858.0921.

What is Your Legacy as a Sales Manager and or Leader?

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Happy businessmen discussing business report sitting at meeting table in office.

“Leadership flows out of what we do and who we are.”  – Dan Flow, CEO & Chairman (Flow Companies, Inc.)

My question to you today is “Do you care?”  Do you truly care about:

  • Your People?
  • Your Customers?
  • Your Community?

As a Sales Manager and or Leader of your company, I want you to take a moment to ask yourself what kind of legacy are you leaving?  Are you showing up each and every day to just get by?  To just do a job?  I hope not.  As leaders, we impact every person we engage with (good or bad).

Do you want to be known as a person who truly cares about your people, your customers, and your community?  What are you intentionally doing to build up others and keep your promises.  One thing we have in life is OUR WORD.  Are you keeping your word?  Are you pulling the greatness out of your people?  Are you asking what you can do to help customers daily in the field?  Are you willing to give back?

Your People

Let’s start with discussing your people.  You have been put in your position to help your people create results.  This starts at the human element.  Your people are just that – PEOPLE.  They are not a number, they are human beings with all the complexities life brings at us.  Have you taken the time to notice what your people are doing right?  Have you given an ata boy or ata girl about that?  We are constantly told to point out what people AREN’T doing, however we are not reminded to look for and reinforce what people ARE doing well.  So take a moment today to intentionally look for what your people are doing RIGHT and thank them for doing a great job!  Ultimately your people want to know if you care about them and their lives.  When you show that you care, your people will care more about creating results for you!  “The essence of effective coaching is treating people the way they can be, not the way they are.”

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Do You Have G.R.I.T. in Sales?

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GRIT

As a sales professional do you have what it takes?  Do you have G.R.I.T.?  As I continue to travel the Globe, I realize we should be asking this question more often.

GUTS:  This means – personal courage and determination; toughness of character.  We have to be brave and courageous to attack each day with the right mindset and ability to be BOLD.  As I worked with another sales team last week filled with Major Account and Named Account reps, I am reminded once again that no matter what level we are at (new or tenured), we have to make this conscious choice every day.  We will continue to battle frustrations from within our own organization and frustrations with reaching the right decision makers and influencers.  We have to be creative and constantly evolve in changing times.  Just because it is uncomfortable, or “you have always done it another way,” doesn’t mean you don’t have it in you to stretch and see the magic outside of your comfort zone.  We ask our prospects and clients to make a change with us every day.  So why are we so unwilling to change and evolve ourselves?  So we have to ask, do we have the GUTS to strive on?  Do we have the determination to Be Bold in our approach?

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Illinois Excellence Award 2016

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MWI Illinois Excellence_Client Services_2016

FOR IMMEDIATE RELEASE:

Melissa Whitaker receives 2016 Illinois Excellence Award 

September 4th 2016 –  Melissa Whitaker has been selected for the 2016 Illinois Excellence Award amongst all its peers and competitors by the American Economic Institute (AEI).

Each year the AEI conducts business surveys and industry research to identify companies that have achieved demonstrable success in their local business environment and industry category. They are recognized as having enhanced the commitment and contribution of small businesses through service to their customers and community. Companies of this caliber enhance the consumer driven stature that Illinois is renowned for.

Melissa Whitaker has consistently demonstrated a high regard for upholding business ethics and company values. This recognition by AEI marks a significant achievement as an emerging leader within various competitors and is setting benchmarks that the industry should follow.

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Gold Metal or Bust

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“With the Olympics underway, athletes should have their mind on gold–and only gold.

Although the concept of first or last may sound unfair and difficult to accept for some, in the real world, regardless of your business or career, first place is the only place that matters.

As the world watches the Olympics this week, remember that if you’re not first, you’re last. ” – Grant Cardone

iStock_000006193434Small

There is always the battle today between being Competitive and Collaborative in the business world.  I hear these terms being thrown around all the time.  The reality is, there is a time for “healthy competition” between sales people and sales teams etc., and there are times to encourage “collaboration” between companies, colleagues and strategic alliances.

When it comes to Sales Management and Management / Leadership overall, what are you doing to prepare your team for the Gold?

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Grand Slam BTA – Boston – September 15-16, 2016 – SPEAKING

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BTA Grand Slam Info

I am honored to be speaking at this event:

The Cultural Shift in Sales & Management

Melissa D. Whitaker, CEO & Founder, Melissa Whitaker International, LLC

(www.melissawhitakerintl.com )

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The Proven Social Selling Routine Used by 65,000+ Sales People

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Social Selling 3

As we all have seen, there is a BUZZ around Social Selling today.  It isn’t new, it’s just the focus in a heavy way today because just implementing traditional ways of prospecting is NOT working anymore.  One of the BIG things we talk about here at MWI is the importance of using a “Combination Approach.”

This is where we believe using this proven formula of Social Selling + Phone Prospecting (with a strategy) + In the field Prospecting (when applicable by industry) + Email Strategies + Voicemail Techniques = SUCCESS!!!

All of us who have been selling for a lifetime (it seems) and those that are just entering into this exciting career of consulting, know (or soon will) that Sales is not easy.  A career in Sales and to MASTER the Art, takes time, dedication, persistence and CONSTANT learning.  You see “Change” is inevitable.  It is the constant you can count on.  So as Consultants, we have to watch, listen and learn what is working today and what is not working today.  This ebbs and flows.

What that means is what worked for us even 6 months ago, may not work for us today.  What stopped working today may work again in 1 year.  You see, processes that become saturated usually become less effective (example phone calling).  However, as our profession starts to shift heavily into Social Selling since our phones are being screened at a much higher rate today . . .

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NEW MWI Customer Service Academy

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What are people saying about your company and products and/or services?

How is your customer service?

Is it gaining and retaining more business, or losing you business?

Happy Customers = SALES = Company Growth!

We can help!

 Did you know?

  • “Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met. Customer service is meeting the needs and desires of any customer. “- Paul Mckinney

 

  • “According to Performance Research Associates, 56% of all managers and 48% of front-line leaders believe that poor communication is the #1 customer service problem.“

 

  • “Customers referred by other customers have a 37% higher retention rate.” – Deloitte

Bring us to YOUR location for our BRAND NEW MWI CUSTOMER SERVICE ACADEMY!

MWI Customer Service Academy (2 Day Class)

We cover the following topics:

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Register Now – Management & Leadership Academy

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Do you have a proven Management & Leadership process in place?

Do your Managers effectively coach your people to greatness?

If not, then this is your answer:

Join us for the next (NEW) Management & Leadership Academy:

October 11th – 12th in the Chicago area (Schaumburg, IL):

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Hand holding compass with needle pointing to LEADERSHIP, with Business section of newspaper in background; blue-toned

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